Audiophile.ca, the owner and operator of this website, is committed to
protecting your privacy. That is because we base our business on the trust you
place in us. This policy describes our practices regarding personal and account
information collected through our web site. In this policy, “personal and
account information” means your name, company name, account number, address,
telephone number, and e-mail address plus other information that personally
identifies you, and your purchase history, and “we” and “us” means Audiophile.ca.
We will periodically review the appropriateness of this privacy policy and
may make, in our discretion, such changes as are necessary. If we decide to
change this privacy policy, we will post those changes here so that you will
always know what information we gather, how we might use that information, and
whether we will disclose it to anyone. You should visit our web site
periodically to review any changes.
What personal and account information do we collect?
The amount and type of personal and account information we collect from you
depends on your activities and use of our web site. Below, we explain what
information we collect under specific contexts.
What measures do we use to protect your personal information?
- » We use secure, encrypted mechanisms (SSL) when accepting and transmitting personal information that can directly identify you.
- » We regularly perform security audits and updates on our servers.
When you browse our web site
- » IP address – We collect your IP address to measure our web site traffic and to help provide a relevant shopping experience.
- » Referral web site – If you come to our web site via a link, we collect the location of the link that referred you.
- » Browser and platform – We collect information about the browser you are using to help optimize our web site for visitors.
- » Movements through our web site – We keep track of pages you visit to help provide you with a better experience.
When you make purchases through our web site
- » We collect your name, address and payment information to process your order.
- » We collect information contained in cookies, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.
When you create an account on our web site
- » We collect your user name, password, e-mail address. You can help us ensure your privacy by not sharing your user name or password.
When you communicate with us through our web site
- » We collect your e-mail address and the other information that you provide in order to respond to your communication.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or
services you have requested, respond to a communication from you, contact you,
and as otherwise described in this policy.
We may occasionally send you promotional or product information if you opt
in or request it from us. If you do not wish to receive promotional or product information, you may opt out of future communications by following the
instructions in the e-mail communication. We will not send out unsolicited
promotional or product information.
Will my personal and account information be disclosed to any other party?
We restrict access to your personal and account information to those who
need access to use it as set forth in this policy. All account data is kept
within the Audiophile.ca network, we do not trade, sell or share it with anyone.
Furthermore, your account password is encrypted through a one-way encryption
process and is not visible to any of our staff. Your other personal and account
information will never be disclosed to third parties under any circumstances
other than to respond to subpoenas, court orders, or other legal process, as
required by law, or to establish or exercise our legal rights or defend against
legal claims.
How can I correct inaccurate information?
You may correct some personal and account information maintained in your
account through our website account management tools. To correct other
information, or for any other enquiries relating to your personal and account
information, please contact us.